Beko NeoFrost refrigerators, equipped with No Frost and dual-circuit systems, are efficient and modern. However, they have some common faults that you can detect and, in many cases, fix yourself without having to call a service technician. At Electrotodo, we have the main parts for your Beko NeoFrost refrigerator . Here, we explain the most relevant ones in detail, backed by reliable sources:
1. The refrigerator does not cool, but the freezer works
Typical symptom : The freezer freezes well, but the cooling zone remains warm.
Common causes :
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Blockage in the drain or fan due to ice .
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Defective door seals (rubber or weatherstrips) that let in hot air .
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Badly adjusted or faulty thermostat .
Recommended solutions :
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Disconnect and clean the rear drain with hot water or fine wire.
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Check rubber seals: blade test (slides easily = loose seal).
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Set the thermostat to 4°C (refrigerator) and ‑18°C (freezer).
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Do not obstruct internal grilles or overload the compartment .
2. Excessive ice buildup
Symptom : Thick layer or patches of ice on the back wall of the refrigerator.
Common causes :
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Defective defrost system (resistance, timer or sensor) .
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Thermostat out of range .
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Fan problems or clogged drain .
What you can do :
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Completely defrost and clean the drain.
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Adjust or replace the thermostat.
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If the fan is clogged, clean it and remove any ice .
3. Refrigerator/freezer does not cool anything
Symptoms : The entire unit loses cooling.
Possible causes :
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Faulty compressor or lack of refrigerant gas.
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Dirty condenser coils.
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Failures in the electronic board, fuses or damaged cables .
To do :
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Check that it is turned on and plugged in properly (try another device).
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Clean the coils with a soft brush or vacuum cleaner .
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If you suspect the compressor, gas, or internal circuits, contact a technician.
4. Water leaks inside or outside the refrigerator
Origin of the problem :
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Clogged drain prevents water from going into the evaporation tray.
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Tray poorly adjusted.
Simple solution :
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Remove the drawers and clean the drain with appropriate tools.
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Replace the tray properly .
5. Noises, continuous operation, strange noises
Possible problems :
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Fan or compressor with clearance, loose hardware .
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Very hot outside air forces the equipment to work longer .
Recommended measures :
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Adjust legs and leveling to minimize vibrations.
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Clean joints and grates, avoiding prolonged open doors .
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Ensure rear ventilation and check moving components.
6. Common error codes
NeoFrost models display codes that indicate specific faults:
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E0/E3 : Faulty cold temperature thermistor.
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E1 / E4 : damaged defrost resistor/sensor.
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E8–E9 : Ice maker failure.
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E10–E13 : Ambient temperature sensors fail.
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E16/E17/E21 : Problems in panel detection or electronic control .
🧰 Quick guide to action
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First steps
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Check electrical connection and restart by disconnecting for 5 min.
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Preventive maintenance
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Periodic cleaning of coils, drains, gaskets and fans.
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Troubleshooting specific problems
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Frost → defrost and check thermos/defrost.
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Partial lack of cold → ventilate and check thermostat.
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Water leaks → clean drain.
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Complex problems → compressor, gas, electronics → SAT.
✅ In summary (comparison table)
| Fault | Typical causes | Recommended solutions |
|---|---|---|
| Fridge cools poorly / freezes well | Obstruction of ventilation, drainage, seals, thermostat | Cleaning, gasket replacement, thermostat adjustment |
| Excessive inland ice | Defrost resistors, blocked drain, sensor | Manual defrost, check resistors/sensors |
| Neither cools nor freezes | Broken compressor, gas leak, electrical failure | Specialized technical service |
| Water leaks | Clogged drain, tray incorrectly positioned | Drain cleaning, replace tray |
| Codes E0–E21 | Thermistors, sensors, IceMaker, control panel | Consult manual or authorized technician |
✅ Conclusion for Electrotodo users
The Beko NeoFrost is a reliable refrigerator, but it's not immune to common problems such as temperature drops, frost, noise, or leaks. Many of these problems can be easily resolved with basic cleaning, adjustments, and checks.
For more serious problems (compressor, gas, electronics), it's essential to consult an authorized technician. At Electrotodo , if you need replacement parts—such as gaskets, thermostats, or defrost resistors—we have reliable stock and advice to keep your refrigerator working like new.
Main parts for Beko Neofrost refrigerators
| Pos | Image | Product | Family |
|---|---|---|---|
| 1st |  |
Front profile of the Beko refrigerator tray 4614750200 | Trays |
| 2nd |  |
Beko ORIGINAL Refrigerator Door Handle 5907610300 | Shooters |
| 3rd |  |
ORIGINAL Inox handle Beko 4900060400 | Shooters |
| 4th |  |
Beko Refrigerator Handle Kit, Saivod 4321270300 | Shooters |
| 5th |  |
Beko Refrigerator Fan 4305891385 | Repair parts |
| 6th |  |
Beko 4616090100 Top and Middle Freezer Drawer | Drawers |
