Shipping conditions

All orders confirmed before 2:30 p.m. They are prepared and shipped on the same day, if the order is placed later, the delivery date is computed from the next day.

At the end of each order, the system automatically sends an email to the email indicated by the client with the order data.
The transport company will send an email to the recipient with the shipment tracking number.
CHECK YOUR SPAM AND/OR NOTIFICATIONS TRAY! 

In the event that the shipment is not picked up by the client and comes back to our facilities, the expenses originated by the shipment will not be reimbursed.

The delivery term It will be the result of the sum of the estimated delivery time and the interval until the order is processed at 2:30 p.m.

Please note that in some cases, due to transport agency workloads, the deadlines can be flexible. Do not hesitate to contact us if you want to know the status of your order or need information about its traceability. Likewise, if you need assistance in contacting transport agencies, our staff will be happy to assist you.

Shipments with pick-up mode at the chosen Pack Point will remain at the chosen point for 8 days.

If they are not collected, they will be returned to our warehouse.

We ship to the following geographical areas and with the following conditions:

PENINSULA

Home delivery 2-3 business days

• 0 kg - 1 kg 4.80€
• 1 kg - 3 kg 4.95€
• 3 kg - 5 kg 4.80€
• 5 kg - 10 kg 7.00€
• 10 kg  - 15 kg 8.00€
• 15 kg  - 40 kg 15.00€
• Purchase amount > €60 Free

Delivery at collection point 3-4 business days

• 0 kg - 2 kg 4.80€
• 2 kg - 4 kg 5.40€

MADRID

Home delivery 2-3 business days

• 0 kg - 3 kg 4.80€
• 3 kg - 5 kg 5.50€
• 5 kg - 10 kg 7.00€
• 10 kg  - 15 kg 15.00€
• Purchase amount > €60 Free

Delivery at collection point 3-4 business days

• 0 kg - 2 kg 4.80€
• 2 kg - 4 kg 5.40€

BALEARES

Home delivery 3-4 business days

• 0 kg - 5 kg 7.00€
• 5 kg - 7 kg 9.00€

Ceuta and melilla

Home delivery 3-4 business days

• Amount €0 to €60 - €10.00
• Amount €60 onwards - €15.00

CANARY ISLANDS Delivery from 4 business days

• 0 kg - 5 kg 15.00€
• 5 kg - 30 kg 40.00€

PORTUGAL

Home delivery 2-3 business days

• 0 kg - 5 kg 5.10€
• More than 5 kg €6.50
• Purchase amount > €60 Free

AZORES

Home delivery 3-4 business days

• 0 kg onwards €48.00

WOOD

Home delivery 3-4 business days

• 0 kg - 5 kg 75.00€

ANDORRA

Home delivery 3-5 business days

• 0 kg - 5 kg 9.00€

GERMANY

Home delivery 3-5 business days

• 0 kg - 3 kg 9.00€
• 3 kg - 5 kg 9.50€
• 5 kg - 7 kg 16.00€

Delivery Point 4 - 6 business days

• 0 kg - 2 kg 8.50€
• 2 kg - 4 kg 11.50€

 FRANCE

Home delivery 3-5 business days

• 0 kg - 2 kg 6.50€
• 2 kg - 5 kg 8.50€

Delivery at Collection Point 4 - 5 business days

• 0 kg - 2 kg 5.50€
• 2 kg - 5 kg 7.50€

NETHERLANDS

Home delivery 3-5 business days

• 0 kg - 3 kg 8.50€
• 3 kg - 5 kg 9.00€
• 5 kg - 7 kg 17.50€

Delivery at Collection Point 4 - 5 business days

• 0 kg - 2 kg 7.00€
• 2 kg - 5 kg 11.40€

BELGICA

Home delivery 3-5 business days

• 0 kg - 3 kg 8.50€
• 3 kg - 5 kg 9.00€
• 5 kg - 7 kg 15.00€

Delivery  at Pickup Point 4 - 5 business days

• 0 kg - 2 kg 7.00€
• 2 kg - 4 kg 11.25€

CZECH REPUBLIC

Delivery Home delivery 3- 5 business days

• 0 kg - 5 kg 14.00€

DENMARK

Delivery Home delivery 3- 5 business days

• 0 kg - 3 kg 15.43€
• 3 kg - 5 kg 20.13€

HUNGARY

Delivery Home delivery 3- 5 business days

• 0 kg - 3 kg 15.65€
• 3 kg - 5 kg 20.57€

POLAND

Delivery Home delivery 3- 5 business days

• 0 kg - 3 kg 15.00€
• 3 kg - 5 kg 20.00€

SLOVAKIA

Delivery Home delivery 3- 5 business days

• 0 kg - 3 kg 15.00€
• 3 kg - 5 kg 20.00€

IRELAND

Delivery Home delivery 3- 5 business days

• 0 kg - 2 kg 13.00€
• 2 kg - 5 kg 17.00€

SLOVENIA

Delivery Home delivery 3- 5 business days

• 0 kg - 3 kg 15.00€
• 3 kg - 5 kg 20.00€

ITALY

Delivery Home delivery 3- 5 business days

• 0 kg - 3 kg 9.00€
• 3 kg - 5 kg 9.50€
• 5 kg - 7 kg 19.00€

CROATIA

Delivery Home delivery 3- 5 business days

• 0 kg - 3 kg 28.00€
• 3 kg - 5 kg 32.00€

ESTONIA

Delivery Home delivery 3- 5 business days

• 0 kg - 3 kg 28.00€
• 3 kg - 5 kg 32.00€

LITHUANIA

Delivery Home delivery 3- 5 business days

• 0 kg - 3 kg 28.00€
• 3 kg - 5 kg 32.00€

SWEDEN

Delivery Home delivery 3- 5 business days

• 0 kg - 3 kg 28.00€
• 3 kg - 5 kg 32.00€

BULGARIA

Delivery Home delivery 3- 5 business days

• 0 kg - 3 kg 28.00€
• 3 kg - 5 kg 32.00€

FINLAND

Delivery Home delivery 3- 5 business days

• 0 kg - 3 kg 28.00€
• 3 kg - 5 kg 32.00€

GREECE

Home delivery 3-5 business days

• 0 kg - 3 kg 28.00€
• 3 kg - 5 kg 32.00€

RUMANIA

Home delivery 3-5 business days

• 0 kg - 3 kg 28.00€
• 3 kg - 5 kg 32.00€

BOSNIA Y HERZEGOVINA

Delivery Home delivery 3- 5 business days

• 0 kg - 3 kg 35.00€
• 3 kg - 5 kg 42.00€

NORWAY

Delivery Home delivery 3- 5 business days

• 0 kg - 3 kg 35.00€
• 3 kg - 5 kg 42.00€

SERBIA

Delivery Home delivery 3- 5 business days

• 0 kg - 3 kg 35.00€
• 3 kg - 5 kg 42.00€

We work with various transport agencies being assigned automatically depending on the weight and the shipping area.