The refund of the order value is free and complete within 14 days of receiving the order. However, remember that the return shipping costs are your responsibility. You can consult the full return policies here.

Depending on where you place your order and the package weight, shipping costs may vary. In any case, you can calculate the shipping price on the cart page before completing your purchase.

Of course! In addition to home delivery, you can also pick up your order at collection points. Simply select this option before payment and choose the location that suits you best.

The return has the same cost as the shipping paid at the time.

Electrotodo offers the most common payment methods in each country: cards, gateways, bank transfers. You can verify your payment method before making your purchase.

If an item has any damage caused during transport, you have 24 hours from the moment of receipt to notify us so that we can manage the incident.

Enter your appliance model into our website's search bar to find your spare part, and if you already know it, enter the part number you need.